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  1. Jira Software Data Center
  2. JSWSERVER-14858

400 Bad Request in response to /rest/dev-status/1.0/issue/summary?issueId=undefined when using issue detail view on Agile board

    • 7.02
    • 35
    • Severity 3 - Minor
    • 43
    • Hide
      Atlassian Update – 12 June 2023

      Dear Customers,

      Thank you for taking the time to file and comment on this issue. We realise it still occurs and might be confusing when checking browser logs. We are now working on multiple customer requests and on new features, so we have to postpone our resolution of this issue. We’ve decided to move this issue to our long-term backlog.

      Little explanation and severity of this bug:
      We would like to explain that current log in console is not a symptom of wrong working instance. This is internal bug in development panel plugin which appears also in correct working instances.

      Please continue watching this ticket for future updates and changes.

      Best regards

      Adrian Wojtasik

      Jira Developer

      Show
      Atlassian Update – 12 June 2023 Dear Customers, Thank you for taking the time to file and comment on this issue. We realise it still occurs and might be confusing when checking browser logs. We are now working on multiple customer requests and on new features, so we have to postpone our resolution of this issue. We’ve decided to move this issue to our long-term backlog. Little explanation and severity of this bug: We would like to explain that current log in console is not a symptom of wrong working instance. This is internal bug in development panel plugin which appears also in correct working instances. Please continue watching this ticket for future updates and changes. Best regards Adrian Wojtasik Jira Developer

      Summary

      When opening issues in issue detail view on either Kanban or Scrum boards, request is sent to /rest/dev-status/1.0/issue/summary?issueId=undefined which receives a 400 Bad Request response because of the invalid issueId issueId=undefined.

      Environment

      JIRA Software 7.2 environment without any dev-tools integration*

      Steps to Reproduce

      1. On a freshly installed JIRA Software 7.2 instance, create an Agile Board (Kanban or Scrum doesn't matter)
      2. Populate the Agile project with a few issues
      3. Enable the development tools network tab of your browser
      4. From the Agile board, select any issue so that it loads in the issue detail view panel to the right.
      5. Observe than when you select an issue there is a request to /rest/dev-status/1.0/issue/summary?issueId=

      Expected Results

      These rest calls actual have the correct issue ID appended and return a 200 response e.g. /rest/dev-status/1.0/issue/summary?issueId=10000

      Actual Results

      The rest calls are missing a valid issue id and appear like /rest/dev-status/1.0/issue/summary?issueId=undefined. Note issueId=undefined

      Notes

      Interestingly the problem corrects itself, if you have these instance integrated with Develpment tools (e.g. Bitbucket, Github etc.) to activate the dev panel. Once you delete the Development tools integration the problem re-surfaces.

          Form Name

            [JSWSERVER-14858] 400 Bad Request in response to /rest/dev-status/1.0/issue/summary?issueId=undefined when using issue detail view on Agile board

            Hi!

            We want the fix to be  added Jira LTS version (8.4).

            Regards,

            Marek

            Marek Cwynar added a comment - Hi! We want the fix to be  added Jira LTS version (8.4). Regards, Marek

            awojtasik added a comment -
            Atlassian Update – 12 June 2023

            Dear Customers,

            Thank you for taking the time to file and comment on this issue. We realise it still occurs and might be confusing when checking browser logs. We are now working on multiple customer requests and on new features, so we have to postpone our resolution of this issue. We’ve decided to move this issue to our long-term backlog.

            Little explanation and severity of this bug:
            We would like to explain that current log in console is not a symptom of wrong working instance. This is internal bug in development panel plugin which appears also in correct working instances.

            Please continue watching this ticket for future updates and changes.

            Best regards

            Adrian Wojtasik

            Jira Developer

            awojtasik added a comment - Atlassian Update – 12 June 2023 Dear Customers, Thank you for taking the time to file and comment on this issue. We realise it still occurs and might be confusing when checking browser logs. We are now working on multiple customer requests and on new features, so we have to postpone our resolution of this issue. We’ve decided to move this issue to our long-term backlog. Little explanation and severity of this bug: We would like to explain that current log in console is not a symptom of wrong working instance. This is internal bug in development panel plugin which appears also in correct working instances. Please continue watching this ticket for future updates and changes. Best regards Adrian Wojtasik Jira Developer

            Matt Doar added a comment -

            We have the Development field restricted to one unused project because we don't want to have the performance impact that comes with it.
            We still get this REST call made for every agile board in 8.20.10. These failures are noise in the Jira log files which distract from real error messages.
            Please stop this papercut

            Matt Doar added a comment - We have the Development field restricted to one unused project because we don't want to have the performance impact that comes with it. We still get this REST call made for every agile board in 8.20.10. These failures are noise in the Jira log files which distract from real error messages. Please stop this papercut

            This bug is present even if view development tools permission is not enabled for user.

            Jozef Kotlár added a comment - This bug is present even if view development tools permission is not enabled for user.

            Jira 8.7.1

             

                /* module-key = 'com.atlassian.analytics.analytics-client:js-events', location = 'js/user-activity-xhr-header.js' */
                define("atlassian/analytics/user-activity-xhr-header", ["atlassian/analytics/page-visibility"], function(c) {
                    var e = "x-atlassian-mau-ignore";
                    var d = XMLHttpRequest.prototype.send;
                    var a = window.fetch;
                    var b = false;
                    return {
                        install: function() {
                            if (!b && c.supported) {
                                XMLHttpRequest.prototype.send = function() {
                                    if (c.isHidden()) {
                                        this.setRequestHeader(e, c.isHidden())
                                    }
                                    d.apply(this, arguments)
                                }
                                ;
            

            Pavels Avens added a comment - Jira 8.7.1   /* module-key = 'com.atlassian.analytics.analytics-client:js-events' , location = 'js/user-activity-xhr-header.js' */ define( "atlassian/analytics/user-activity-xhr-header" , [ "atlassian/analytics/page-visibility" ], function (c) { var e = "x-atlassian-mau-ignore" ; var d = XMLHttpRequest. prototype .send; var a = window.fetch; var b = false ; return { install: function () { if (!b && c.supported) { XMLHttpRequest. prototype .send = function () { if (c.isHidden()) { this .setRequestHeader(e, c.isHidden()) } d.apply( this , arguments) } ;

            That i do not know.  I have an open ticket with Atlassian.  Just sharing our experience.

            Calvillo, Linda added a comment - That i do not know.  I have an open ticket with Atlassian.  Just sharing our experience.

            Hi Linda - thanks for the tip, it makes a world of difference to my Jira usage. Can I assume there will be a fix to support Chrome in the future though?

            Andrew Stickler added a comment - Hi Linda - thanks for the tip, it makes a world of difference to my Jira usage. Can I assume there will be a fix to support Chrome in the future though?

            To Andrew  - we have found the performance issue and drag and drop is browser related.  Chrome 75 (74 slow but no drag and drop issues) and IE have major issues.  We are now using FireFox and that browser works good.  No performance issues or drag and drop.

            Calvillo, Linda added a comment - To Andrew  - we have found the performance issue and drag and drop is browser related.  Chrome 75 (74 slow but no drag and drop issues) and IE have major issues.  We are now using FireFox and that browser works good.  No performance issues or drag and drop.

            also get this issue and am wondering if it is also the cause of very sluggish performance when I try to drag an issue around on the board.

            Andrew Stickler added a comment - also get this issue and am wondering if it is also the cause of very sluggish performance when I try to drag an issue around on the board.

            To solve this, we used the rest api for the UPM to delete the Jira development tools integration system add on.

             

            Dustin Sawatzky added a comment - To solve this, we used the rest api for the UPM to delete the Jira development tools integration system add on.  

              1c017edd2c81 awojtasik
              takindele Taiwo Akindele (Inactive)
              Affected customers:
              68 This affects my team
              Watchers:
              66 Start watching this issue

                Created:
                Updated:
                Resolved: