Details
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Bug
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Resolution: Duplicate
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Medium
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None
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None
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None
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None
Description
Summary
When attempting to view a Scrum board chart, i.e., Burndown chart, a script error is generated and a popup is displayed.
This is happening in IE11 and FireFox
This does not appear to be happening in Chrome
Environment
Cloud
Steps to Reproduce
- Open an Agile board using one of the above listed browsers
- Click on Reports
- Choose Burndown
Expected Results
The burndown chart should be displayed
Actual Results
The below error is displayed in a modal window
**...An error occurred** Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. **Details** 1.◦Exception: Script error ◦Resource: https://d1ixbz5qgnvms3.cloudfront.net/sublimemedia.atlassian.net/s/6a7ca66c8bee0cf14dbf88069390ba70-CDN/en_US-7qmtxd-ren-on/70107/b6b48b2829824b869586ac216d119363/d16c235b90e87eaf00a096a64de7a53d/_/download/contextbatch/js/jira.project.sidebar,-_super,-greenhopper-rapid-non-gadget,-gh-rapid/batch.js?agile_global_admin_condition=true&hc-enabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-US&nps-not-opted-out=true ◦Line: 0 ◦Column: 0 2.◦Exception: Script error ◦Resource: https://d1ixbz5qgnvms3.cloudfront.net/sublimemedia.atlassian.net/s/4b7428fadbf6184afcb88e40008c275f-CDN/en_US-7qmtxd-ren-on/70107/b6b48b2829824b869586ac216d119363/eac70973585e66a695b783e49957cce5/_/download/contextbatch/js/_super/batch.js?atlassian.aui.raphael.disabled=true&locale=en-US ◦Line: 0 ◦Column: 0 3.◦Exception: Unable to get property 'init' of undefined or null reference ◦Resource: https://sublimemedia.atlassian.net/secure/RapidBoard.jspa?rapidView=11&useStoredSettings=true ◦Line: 187 ◦Column: 13 4.◦Exception: Script error ◦Resource: https://d1ixbz5qgnvms3.cloudfront.net/sublimemedia.atlassian.net/s/6a7ca66c8bee0cf14dbf88069390ba70-CDN/en_US-7qmtxd-ren-on/70107/b6b48b2829824b869586ac216d119363/d16c235b90e87eaf00a096a64de7a53d/_/download/contextbatch/js/jira.project.sidebar,-_super,-greenhopper-rapid-non-gadget,-gh-rapid/batch.js?agile_global_admin_condition=true&hc-enabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-US&nps-not-opted-out=true ◦Line: 0 ◦Column: 0 5.◦Exception: Script error ◦Resource: https://d1ixbz5qgnvms3.cloudfront.net/sublimemedia.atlassian.net/s/6a7ca66c8bee0cf14dbf88069390ba70-CDN/en_US-7qmtxd-ren-on/70107/b6b48b2829824b869586ac216d119363/d16c235b90e87eaf00a096a64de7a53d/_/download/contextbatch/js/atl.general,-_super,-greenhopper-rapid-non-gadget,-gh-rapid,-jira.project.sidebar/batch.js?agile_global_admin_condition=true&hc-enabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-US&nps-not-opted-out=true ◦Line: 0 ◦Column: 0 **Environment** Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; rv:11.0) like Gecko
Workaround
Currently it appears using Chrome resolves this error
Attachments
Issue Links
- is duplicated by
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- Closed
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- is caused by
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JST-166616 Loading...