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  1. Jira Software Data Center
  2. JSWSERVER-12012

Unable to close Sprint with closed parent issue and open sub-tasks

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      Problem Definition

      It is possible to close a parent issue (set to done) with open sub-tasks. When a user attempts to close a Sprint with these issues, a generic error occurs:

      Sprint cannot be completed as there are incomplete subtasks on the following issues:

      Suggested Solution

      If there is a closed parent issue with open sub-tasks, it should give the user the option to either move all sub-tasks to done, or re-open the parent issue.

      Workaround

      Re-open the parent issue or close the sub-tasks using Bulk Change operations

        1. Screenshot 2017-03-23 16.08.48.png
          Screenshot 2017-03-23 16.08.48.png
          362 kB
        2. sprint_closure2.jpg
          sprint_closure2.jpg
          92 kB

            [JSWSERVER-12012] Unable to close Sprint with closed parent issue and open sub-tasks

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3069890 ] New: JAC Suggestion Workflow 3 [ 3662683 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2622208 ] New: JAC Suggestion Workflow [ 3069890 ]
            Gosia Kowalska made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Resolved [ 5 ]
            SET Analytics Bot made changes -
            Support reference count New: 2
            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2320913 ] New: Confluence Workflow - Public Facing v4 [ 2622208 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 2040180 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2320913 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2028739 ] New: JIRA PM Feature Request Workflow v2 [ 2040180 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 857315 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2028739 ]
            K. Yamamoto made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            K. Yamamoto made changes -
            Attachment New: Screenshot 2017-03-23 16.08.48.png [ 224614 ]

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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                Created:
                Updated:
                Resolved: