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  1. Jira Software Data Center
  2. JSWSERVER-11753

Status labels of sub-tasks are cut off in the ticket detail panel

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium (View bug fix roadmap)
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      To reproduce.

      1. Go to plan more or work mode
      2. Select a standard issue that contains sub-tasks
      3. In the ticket details panel, scroll to the sub-tasks section

      The environment I am using is:

      • Firefox 35.0.1 (on Windows 7)
      • JIRA 6.3.11
      • JIRA Agile 6.6.13
      • Screen Resolution: 1366 x 768

      This appears to happen either when the sub-task's issue key and/or the summary is too long to also fit the status. In plan mode we can resize the panel to accommodate this issue. However we cannot change the size of the detail panel in work mode. This is troublesome as we have a quick filter to show only standard issues and we use the ticket details to scan for the sub-task status.

      Perhaps the status could be set beneath the issue key so it is always shown (or allow us to resize the detail panel in work mode).

        1. status-cut-off.png
          status-cut-off.png
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            [JSWSERVER-11753] Status labels of sub-tasks are cut off in the ticket detail panel

            Kiran (Inactive) added a comment -

            Hey Ryan,

            We currently have a issue open about the ability to resize the details panel in work mode. Please watch and vote that issue for updates.

            Thanks,
            JIRA Agile Team.

            Kiran (Inactive) added a comment - Hey Ryan, We currently have a issue open about the ability to resize the details panel in work mode. Please watch and vote that issue for updates. Thanks, JIRA Agile Team.

            ryanewtaylor added a comment - - edited

            kshekhar, I do have a horizontal scroll bar in the sub-task section, if I scroll to the bottom of that section. I have a sufficient number of sub-tasks such that they do not all display on one screen. However I do not see the horizontal scrollbar as a solution. I would need to vertical scroll to the bottom, then horizontally scroll the subtasks to the right (potentially cutting of other details such as the issue key) and then vertically scroll again to see the statuses (but no issue key). Being able to resize the details panel would be sufficient. Currently its size is locked and unchangeable.

            ryanewtaylor added a comment - - edited kshekhar , I do have a horizontal scroll bar in the sub-task section, if I scroll to the bottom of that section. I have a sufficient number of sub-tasks such that they do not all display on one screen. However I do not see the horizontal scrollbar as a solution. I would need to vertical scroll to the bottom, then horizontally scroll the subtasks to the right (potentially cutting of other details such as the issue key) and then vertically scroll again to see the statuses (but no issue key). Being able to resize the details panel would be sufficient. Currently its size is locked and unchangeable.

            Kiran (Inactive) added a comment -

            Hi ryanewtaylor,

            I was able to reproduce this problem. However I had a horizontal scroll bar in the subtask section, using which I could then see the entire status. Is this scroll bar not appearing on your screen?

            Regards,
            JIRA Agile Team.

            Kiran (Inactive) added a comment - Hi ryanewtaylor , I was able to reproduce this problem. However I had a horizontal scroll bar in the subtask section, using which I could then see the entire status. Is this scroll bar not appearing on your screen? Regards, JIRA Agile Team.

            ryanewtaylor added a comment -

            Hi kshekhar , I have updated the description with the request information.

            ryanewtaylor added a comment - Hi kshekhar , I have updated the description with the request information.

            Kiran (Inactive) added a comment -

            Hi ryanewtaylor,

            We are unable to reproduce this error. Can you give us the details of the browser, it's version, JIRA version, JIRA Agile version and also the screen resolution on which you are facing this problem?

            Regards,
            JIRA Agile team.

            Kiran (Inactive) added a comment - Hi ryanewtaylor , We are unable to reproduce this error. Can you give us the details of the browser, it's version, JIRA version, JIRA Agile version and also the screen resolution on which you are facing this problem? Regards, JIRA Agile team.

              Unassigned Unassigned
              ryanewtaylor ryanewtaylor
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: