Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-10873

Slow / not working due to errors with gh.lexorank.service.error.retrytimeout

    XMLWordPrintable

Details

    Description

      Our Jira has the following problems

      • create / edit tasks is slow
      • move tasks does not work for some users.

      In the log I only see the following:

      2014-07-01 07:14:11,610 ajp-bio-8009-exec-5 WARN kny 434x30614x1 erwwi5 192.168.8.54 /secure/QuickEditIssue.jspa [greenhopper.customfield.lexorank.LexoRankCFType] Unable to retrieve rank for field [10201] and issue [12604]
2014-07-01 07:14:11,610 ajp-bio-8009-exec-5 WARN kny 434x30614x1 erwwi5 192.168.8.54 /secure/QuickEditIssue.jspa [greenhopper.customfield.lexorank.LexoRankCFType] gh.lexorank.service.error.retrytimeout
2014-07-01 07:14:11,610 ajp-bio-8009-exec-5 WARN kny 434x30614x1 erwwi5 192.168.8.54 /secure/QuickEditIssue.jspa [greenhopper.customfield.lexorank.LexoRankIndexer] Could not retrieve LexoRank value for issue[id=12604]. Indexing max LexoRank value instead.

      I see that there was some similar bugs in 6.4.0.6-7, but they should be fixed in 6.4.0.8 and 6.4.0.9.

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-10872 Unable to rank issues in JIRA Agile

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-11044 Unable to rank issues in JIRA Agile 6.4.3 due to invalid marker rank

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-20691 Lexorank affects issue creation time

          • High - High priority issues
          • In Progress

          Activity

            People

              Unassigned Unassigned
              ea3a8fcb299c Kjetil Nygård
              Votes:
              1 Vote for this issue
              Watchers:
              14 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: