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  1. Jira Software Data Center
  2. JSWSERVER-10873

Slow / not working due to errors with gh.lexorank.service.error.retrytimeout

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      Our Jira has the following problems

      • create / edit tasks is slow
      • move tasks does not work for some users.

      In the log I only see the following:

      2014-07-01 07:14:11,610 ajp-bio-8009-exec-5 WARN kny 434x30614x1 erwwi5 192.168.8.54 /secure/QuickEditIssue.jspa [greenhopper.customfield.lexorank.LexoRankCFType] Unable to retrieve rank for field [10201] and issue [12604]
2014-07-01 07:14:11,610 ajp-bio-8009-exec-5 WARN kny 434x30614x1 erwwi5 192.168.8.54 /secure/QuickEditIssue.jspa [greenhopper.customfield.lexorank.LexoRankCFType] gh.lexorank.service.error.retrytimeout
2014-07-01 07:14:11,610 ajp-bio-8009-exec-5 WARN kny 434x30614x1 erwwi5 192.168.8.54 /secure/QuickEditIssue.jspa [greenhopper.customfield.lexorank.LexoRankIndexer] Could not retrieve LexoRank value for issue[id=12604]. Indexing max LexoRank value instead.

      I see that there was some similar bugs in 6.4.0.6-7, but they should be fixed in 6.4.0.8 and 6.4.0.9.

            Unassigned Unassigned
            ea3a8fcb299c Kjetil Nygård
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              Created:
              Updated:
              Resolved: