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  1. Jira Software Data Center
  2. JSWSERVER-10021

Issue detail fails to render with a JS error when viewing an issue which has issue links

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      Here is the step to reproduce the issue:

      1. Install the JIRA agile plugin on JIRA 5.2.x
      2. Create a new project with a scrum board
      3. Create an issue link to link between issue1 and issue2.
      4. Display the issue detail on the plan view and it failed for both issue1 and issue2 with the following error: 
        An error occurredHide…
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details
Exception: Uncaught TypeError: Cannot read property 'statusCategory' of undefined
Resource: http://mymac:6521/s/en_US10h4q1-418945332/854/4/f87f04f2effa3135432ccc7a7836806a/_/download/contextbatch/js/gh-rapid/batch.js
Line: 721
Environment
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36

      It seems that is an compatibility issue with JIRA 5.2.x as it works correctly on JIRA 6.1.x

      Workaround

      Either of the following can workaround the problem:

      • Upgrade JIRA as per Upgrading JIRA to the latest version.
      • Edit the board configuration in Board > Configure > Issue Detail View and remove the "Linked Issues" column from Links as per the attached screenshot. After the bug is fixed, remember to add these back. As a side effect no issue links will be displayed for the issue view.

        1. Configure Board.png
          9 kB
          Dave C

            [JSWSERVER-10021] Issue detail fails to render with a JS error when viewing an issue which has issue links

            iceman made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 128871 ]
            Bugfix Automation Bot made changes -
            Minimum Version New: 6.03
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2851966 ] New: JAC Bug Workflow v3 [ 2936973 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545888 ] New: JAC Bug Workflow v2 [ 2851966 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1545775 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545888 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: fixme New: affects-server fixme
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909818 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1545775 ]
            Tony Starr made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 67054 ] New: This issue links to "Page (Atlassian Documentation)" [ 67054 ]
            Tony Starr made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 76394 ] New: This issue links to "Page (Atlassian Documentation)" [ 76394 ]
            Tony Starr made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 97274 ] New: This issue links to "Page (Atlassian Documentation)" [ 97274 ]

              Unassigned Unassigned
              yilinmo Yilin (Inactive)
              Affected customers:
              36 This affects my team
              Watchers:
              48 Start watching this issue

                Created:
                Updated:
                Resolved: