Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-6431

As a Scrum Master I would like ability to assign issues by dragging and dropping between assignee swimlanes

    • 1
    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Software Cloud. Using JIRA Software Server? See the corresponding suggestion.

      As a Scrum Master I would like ability to assign issues per swimlanes.

      Current Behaviour:
      Click on the issue > open the issue view screen > click on the Gear for more options and select the assignee;

      Desired Behaviour:
      Setting the Board to use Swimlanes based on assignees > Drag and Drop issues to assign to another user

            [JSWCLOUD-6431] As a Scrum Master I would like ability to assign issues by dragging and dropping between assignee swimlanes

            +1 this is a big UX improvement.

            Tab Dougherty added a comment - +1 this is a big UX improvement.

            Shiv Garg added a comment -

            working with Jira should invlove less clicks and less editing for basic functionalities. We can do drag and drop for the EPIC/Release, but not for team. would be great if this is available. 

            Shiv Garg added a comment - working with Jira should invlove less clicks and less editing for basic functionalities. We can do drag and drop for the EPIC/Release, but not for team. would be great if this is available. 

            This feature would be great, we have several customers asking for it!

            Johan Söderström added a comment - This feature would be great, we have several customers asking for it!

            The "assign by drag and drops" can be already achieved, but in the 3rd-party BigPicture plugin for JIRA. the Resources screen is precisely this.

            Matthew Jagiello added a comment - The "assign by drag and drops" can be already achieved, but in the 3rd-party BigPicture plugin for JIRA. the Resources screen is precisely this.

            As a user of an agile board having asignee swimlanes i am not able to assign a ticket to myself. What follows is nothing but a usability nightmare (as described before).

            Why is there no planned date to fix this issue? When can we expect an answer in this issue? What has to be done to prioritize this problem?

            Tobias Gottberg added a comment - As a user of an agile board having asignee swimlanes i am not able to assign a ticket to myself. What follows is nothing but a usability nightmare (as described before). Why is there no planned date to fix this issue? When can we expect an answer in this issue? What has to be done to prioritize this problem?

            I'm surprised, that Atlassian says that they see it as an vaild feature request (after 2 years) and still (after 2 more years) still nothing happens...

            Jan Szczepanski added a comment - I'm surprised, that Atlassian says that they see it as an vaild feature request (after 2 years) and still (after 2 more years) still nothing happens...

            You used to be able to do this in older (classic board) versions of JIRA I'm surprised the functionality was removed as we used this feature all the time. It used to be that we could drag it from one persons swimlane to the "unassigned" swimlane, we'd usually pull in a few bugs/stories into the unassigned for every sprint for the team to pick up in case they got blocked on one of their assigned tasks, then we'd drag and drop an unblocked story from unassigned into their queue.

            This used to be a simple drag and drop, now we have to:
            1) click on the ticket
            2) click "a"
            3) find the person in the drop down,
            4) click assign
            5) in some instances refresh the board

            Michelle Johnson added a comment - You used to be able to do this in older (classic board) versions of JIRA I'm surprised the functionality was removed as we used this feature all the time. It used to be that we could drag it from one persons swimlane to the "unassigned" swimlane, we'd usually pull in a few bugs/stories into the unassigned for every sprint for the team to pick up in case they got blocked on one of their assigned tasks, then we'd drag and drop an unblocked story from unassigned into their queue. This used to be a simple drag and drop, now we have to: 1) click on the ticket 2) click "a" 3) find the person in the drop down, 4) click assign 5) in some instances refresh the board

            Many thanks for reporting this issue. We see it as a valid feature request however we cannot provide any guidance at this time as to when, or if, we'll be implementing it.

            Regards,
            JIRA Agile Team

            Michael Tokar added a comment - Many thanks for reporting this issue. We see it as a valid feature request however we cannot provide any guidance at this time as to when, or if, we'll be implementing it. Regards, JIRA Agile Team

            O added a comment - - edited

            If you should implement this, please implement it in a way so that it is not restricted to setting the assignee (see GHS-4518). Having the scrum master set the assignee is IMHO very bad practice and should not be encouraged by dedicated tool support for this.

            O added a comment - - edited If you should implement this, please implement it in a way so that it is not restricted to setting the assignee (see GHS-4518 ). Having the scrum master set the assignee is IMHO very bad practice and should not be encouraged by dedicated tool support for this.

            So an issue is currently assigned to "Bob" and shows up in Bob's swimlane. We want to re-assign the issue to "Jane". I want to simply drag the issue from Bob's swimlane to Jane's.

            A very powerful and more flexible implementation of this would be to add a field to the swimlane definitions that set variables to administrator defined values. i.e. the "Bob" swimlane definition would have "assignee=bob" and the "Jane" swimlane would have "assignee=jane".

            This way I could use query based swimlanes and define what happens when I move issues between swimlanes (something as simple as changing the assignee, or more complicated, like setting assignee, fixVersion, ...)

            Tim Jedlicka added a comment - So an issue is currently assigned to "Bob" and shows up in Bob's swimlane. We want to re-assign the issue to "Jane". I want to simply drag the issue from Bob's swimlane to Jane's. A very powerful and more flexible implementation of this would be to add a field to the swimlane definitions that set variables to administrator defined values. i.e. the "Bob" swimlane definition would have "assignee=bob" and the "Jane" swimlane would have "assignee=jane". This way I could use query based swimlanes and define what happens when I move issues between swimlanes (something as simple as changing the assignee, or more complicated, like setting assignee, fixVersion, ...)

              Unassigned Unassigned
              tribeiro Thiago Ribeiro
              Votes:
              49 Vote for this issue
              Watchers:
              29 Start watching this issue

                Created:
                Updated: