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  1. Jira Cloud
  2. JSWCLOUD-27499

Prevent creating a compass component that duplicates a Jira component name

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      This is part of a multi pronged error and Feature set of issues please review this video of the overall behavior that details what is occurring and why it is important:

      But overall the following bugs can be created as a result of allowing A Compass Component to be created that has the same name as an Existing Jira Component or vice versa

      Ultimately When a project is set to use compass components the New Issue Search functionality shows Compass components names in quick tip search results and has a easy method for end users to follow to erroneously create a duplicate that cannot be found by that JQL search

      Workaround:
      Use Unique names for Jira and compass components, Noting New search will display values for component but will not allow you to search for them so you will have to use Legacy search to search for Compass components
      Switch to legacy search by:

      Select Filters > View all issues
      Select the 3 dot "..." meatball menu icon in the upper right
      Select "switch to Old search experience"
      Please refer to This Video for a full breakdown of how the overall issue is affecting your system to understand how to identify which issues are in what component category

              Unassigned Unassigned
              emccutcheon Earl McCutcheon
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