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  1. Jira Platform Cloud
  2. JRACLOUD-92236

auto-complete for parent field does not work well.

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      Issue Summary

      When searching for issues in the Parent field on the create and edit issue screens in JIRA, the searching with partial word does not show the list well.


      This issue is particularly problematic for Japanese users, creating a significantly poor user experience, where even entering the complete name of an Epic sometimes yields no results.



       

      Similar behavior was found a few years ago when the UI was using the old issue view. Reported under bug https://jira.atlassian.com/browse/JSWCLOUD-19247 now replicated in the new issue view.

       

      Steps to Reproduce

      1. create an epic with long name
      2. search the name of the epic on the parent field with partial match

      Expected Results

      auto complete works well

      Actual Results

      some of partial match does not show any result. 

      Workaround

      At the moment, the only available workarounds are to select the Epic without using the search function, or to keep searching with a partial word until it eventually appears in the Parent field.

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            [JRACLOUD-92236] auto-complete for parent field does not work well.

            Chung Jeon added a comment -

            we have confirmed after changing index to CJK, searching for Japanese got better result, but still not that good.

            Chung Jeon added a comment - we have confirmed after changing index to CJK, searching for Japanese got better result, but still not that good.

              Unassigned Unassigned
              10c2247beaf0 Chung Jeon
              Affected customers:
              4 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: