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  1. Jira Cloud
  2. JSWCLOUD-23886

Retry "Create issue" action in automation rule in the event of a failure.

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      Summary

      Currently in a Jira automation rule, if a "Create issue" action fails due to network timeout (with error: SocketException: Socket closed), the action is not retried. So, issue creation fails.

      Steps to reproduce

      • Use a "Create issue" action in an automation rule.
      • Run the rule and (somehow) make the action timeout

      Actual behaviour

      • You'll get a "SocketException: Socket closed" error and the issue will not be created

      Suggestion

      Make it so that the "Create issue" action is retried if such failure occurs (similar to how webhooks are retried).

              Unassigned Unassigned
              2ed764d1efd7 Nashid Farhad
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