Details
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Bug
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Resolution: Invalid
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Low
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None
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Severity 2 - Major
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Description
Issues that are assigned to or reported by a user currently inactive on the instance won't be included in the plan.
Steps to reproduce
Create issues with a user.Assign issues for the same user.
Make that user Inactive (Remove access to site and products)Create a plan, including those items created.
Expected Results
Issues are included in the plan
Actual Results
Issues excluded from the plan
As this behavior is not mentioned in the documentation, doesn't look like it's intended:
[-https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-missing-issues-in-your-plan/-]
As a coincidence, the same issues reported by the inactive user were also associated with Archived releases, which is covered by the documentation.
Attachments
Issue Links
- is related to
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JSWCLOUD-20248 Inactive users selectable for Teams and Resources
- Closed
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JSWCLOUD-22121 Issues assigned to inactive users are not included in the Plan
- Gathering Interest