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  1. Jira Software Cloud
  2. JSWCLOUD-22826

Add "Send Notifications?" Checkbox to more Automation Actions

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      What's the reasoning behind Edit Issue being able to enable/disable sending email notifications, but not others such as Transition Issue?

      This is resulting in basic automations (switch status between In Progress and Waiting for Customer based on who made the latest comment) flooding agents' inboxes any time anyone comments. This is an entirely useless notification, because the agent either just sent the comment, so they are aware of it, or get a notification that the customer replied - so don't need to be told that the status has changed back to In Progress.

            Unassigned Unassigned
            07dc96fd16a9 Daniel Helmstedt
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              Created:
              Updated:
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