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  1. Jira Software Cloud
  2. JSWCLOUD-21850

When accessing an URL of a deleted Board, there is a misleading 'Board not accessible' error message

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    Description

      Issue Summary

      If you try to access the URL of an already deleted Software Board, the error message suggests that the Board already exists but it won't have a location.

      Steps to Reproduce

      1. Create a Jira Software Board (Kanban or Scrum)
      2. Copy its URL
      3. Delete the Board
      4. Try to access the copied URL

      Expected Results

      A message displaying that the Board was deleted.

      Actual Results

      It seems this board doesn't have an assigned location.
You can ask your board administrator to assign it to a project or user.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. screenshot-1.png
          32 kB
          Anusha Rutnam
        2. image-2021-09-01-10-36-09-659.png
          29 kB
          Omar Vargas

        Issue Links

          is related to

          Suggestion - JSWCLOUD-23502 Which filter is used by which board

          • Closed
          relates to

          Suggestion - JSWCLOUD-21825 When removing a user, change the ownership of filters/dashboards instead of deleting them.

          • Gathering Interest

          Suggestion - JSWCLOUD-22222 Jira users with no project access receive ambiguous/misleading error message when attempting to browse to project board

          • Gathering Interest
          mentioned in

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            People

              Unassigned Unassigned
              ovargas@atlassian.com Omar Vargas
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              Dates

                Created:
                Updated:
                Resolved: