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  1. Jira Software Cloud
  2. JSWCLOUD-21810

When using JQL with "Parent Link" is EMPTY is throwing an error in JQL

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      Problem

      While using JQL to search all the child issues using the "Parent Link" keywords might result in an error "An unknown error occurred while trying to perform a search".

      Environment

      Steps to Reproduce

      1. Navigate to the issue navigator page in Jira Cloud
      2. Use any of the custom JQL search with the "Parent Link" keyword -
        e.g
         project in <> and type in <> and "Parent Link" is EMPTY  
      3. Page will retun an error

        Expected Results

        JQL should return the result as expected

      Actual Results

      An error is thrown- "An unknown error occurred while trying to perform a search"

      Workaround

      • Sometimes the search operation works on re-try.

      Notes

        1. Issue Navigator.png
          137 kB
          Rahul Kumar

            aebf8ea10801 Daniel Capizzi
            d31ee7a4b64e Aruna Johny
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            32 Vote for this issue
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            37 Start watching this issue

              Created:
              Updated:
              Resolved: