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Bug
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Resolution: Fixed
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High
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20
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Minor
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6
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Problem
While using JQL to search all the child issues using the "Parent Link" keywords might result in an error "An unknown error occurred while trying to perform a search".
Environment
Steps to Reproduce
- Navigate to the issue navigator page in Jira Cloud
- Use any of the custom JQL search with the "Parent Link" keyword -
e.gproject in <> and type in <> and "Parent Link" is EMPTY
- Page will retun an error
Expected Results
JQL should return the result as expected
Actual Results
An error is thrown- "An unknown error occurred while trying to perform a search"
Workaround
- Sometimes the search operation works on re-try.
Notes
- is related to
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JSWCLOUD-25263 Parent Link JQL search is having performance issues for large site
- Closed
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JSWCLOUD-19248 Searching for the "Parent Link" field using "IS NOT EMPTY" returns inconsistent results
- Closed
- mentioned in
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