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  1. Jira Cloud
  2. JRACLOUD-75434

Dropdown custom field type on next-gen project doesn't allow a value via CSV import

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Details

    Description

      Summary

      Attempting to import a value to the dropdown custom field doesn't allows a value via CSV import.

      Steps to Reproduce

      • Create a next-gen Project
      • Create a dropdown custom field type on the Issue type field
      • Try to import a value to this new "dropdown custom field" via CSV

      Example of a Test Data -// test.csv

      Summary, Description, IssueType, "Program Language"
Issue Test Dropdown, Testing issues, bug, Javascript

      Expected

      • Import should be completed with the Custom field having the value imported

      Actual

      • Import completed with the dropdown custom field having no value and showing as "None"

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. JSWCLOUD-18715 Unable to perform direct migration of the project from cloud to cloud due to CSV import bugs with Next-Gen projects

          • Medium - Medium priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-73628 Next-gen CSV Import - cannot import data into "Paragraph" field

          • Medium - Medium priority issues
          • Closed
          relates to

          Sub-task - The sub-task of the issue JSDCLOUD-8262 Unable to import a JSON/CSV file to Service Desk next-gen projects

          • Closed

          Suggestion - JRACLOUD-82657 Team-managed projects do not support CSV imports

          • Gathering Interest
          mentioned in

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            People

              Unassigned Unassigned
              hnyeche Prince N
              Votes:
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              Dates

                Created:
                Updated:
                Resolved: