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  1. Jira Cloud
  2. JSWCLOUD-16576

Errors during merge from JIRA Cloud to JIRA Server

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    • Icon: Suggestion Suggestion
    • Resolution: Timed out
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      An attempt is made to perform a JIRA merge between jira cloud and jira server via a backup.

      The backup was created via cloud in the backup manager. The backup was created especially for the option "server". The zip file cannot be read in the jira server application when a restore of the system is running. Even individual projects cannot be imported via restore.

      Error: Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of

       

      Second Error: There was a problem parsing the backup XML file at C:\Program Files\Atlassian\Application Data\JIRA\import\jira-export.zip: No 'key' field for Issue 12101.

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        2. error_2.JPG
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        3. error_project_import.JPG
          error_project_import.JPG
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        4. error_restore_system.JPG
          error_restore_system.JPG
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            [JSWCLOUD-16576] Errors during merge from JIRA Cloud to JIRA Server

            Matthew Hunter made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels New: cll-tf2202411
            SET Analytics Bot made changes -
            Support reference count New: 9
            Mike Howells made changes -
            Workflow Original: JAC Suggestion Workflow JSWCLOUD [ 4097921 ] New: JAC Suggestion Workflow 3 [ 4375668 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            Anusha Rutnam made changes -
            Summary Original: Merge JIRA Cloud to JIRA Server New: Errors during merge from JIRA Cloud to JIRA Server
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS New: 1
            Owen made changes -
            Workflow Original: JAC Suggestion Workflow 3 [ 3700116 ] New: JAC Suggestion Workflow JSWCLOUD [ 4097921 ]

              Unassigned Unassigned
              d92ae98043a8 Matthias Kolbe
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              6 Vote for this issue
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              11 Start watching this issue

                Created:
                Updated:
                Resolved: