Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-16576

Errors during merge from JIRA Cloud to JIRA Server

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Timed out
    • None
    • 0
    • 9

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      An attempt is made to perform a JIRA merge between jira cloud and jira server via a backup.

      The backup was created via cloud in the backup manager. The backup was created especially for the option "server". The zip file cannot be read in the jira server application when a restore of the system is running. Even individual projects cannot be imported via restore.

      Error: Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of

       

      Second Error: There was a problem parsing the backup XML file at C:\Program Files\Atlassian\Application Data\JIRA\import\jira-export.zip: No 'key' field for Issue 12101.

        1. error_1.JPG
          error_1.JPG
          117 kB
        2. error_2.JPG
          error_2.JPG
          71 kB
        3. error_project_import.JPG
          error_project_import.JPG
          64 kB
        4. error_restore_system.JPG
          error_restore_system.JPG
          101 kB

            [JSWCLOUD-16576] Errors during merge from JIRA Cloud to JIRA Server

            Matthew Hunter added a comment -
            Atlassian Update - November 1, 2024

            Hi everyone,

            Thank you for bringing this suggestion to our attention. As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it.

            While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

            Matthew Hunter added a comment - Atlassian Update - November 1, 2024 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it. While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

              Unassigned Unassigned
              d92ae98043a8 Matthias Kolbe
              Votes:
              6 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: