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  1. Jira Software Cloud
  2. JSWCLOUD-16576

Errors during merge from JIRA Cloud to JIRA Server

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    • Resolution: Unresolved
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    Description

      An attempt is made to perform a JIRA merge between jira cloud and jira server via a backup.

      The backup was created via cloud in the backup manager. The backup was created especially for the option "server". The zip file cannot be read in the jira server application when a restore of the system is running. Even individual projects cannot be imported via restore.

      Error: Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of

       

      Second Error: There was a problem parsing the backup XML file at C:\Program Files\Atlassian\Application Data\JIRA\import\jira-export.zip: No 'key' field for Issue 12101.

      Attachments

        1. error_1.JPG
          error_1.JPG
          117 kB
        2. error_2.JPG
          error_2.JPG
          71 kB
        3. error_project_import.JPG
          error_project_import.JPG
          64 kB
        4. error_restore_system.JPG
          error_restore_system.JPG
          101 kB

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-16556 Attempting to import a Jira Cloud export into Jira Server results in a non-descriptive error

          • Low - Low priority issues
          • Gathering Impact

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              Unassigned Unassigned
              d92ae98043a8 Matthias Kolbe
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              Dates

                Created:
                Updated: