Epic Link field is not populated when 'Create issue in epic' from issue detail view

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Highest
    • Component/s: None

      Summary

      The Epic Link field is not populated when 'Create issue in epic' from issue preview screen in the JIRA project view.
      This prevents tickets from being created as the 'Epic Link' field is required but cannot be entered manually.

      Environment

      • JIRA Software Cloud
      • 7.2.0-OD-04-029

      Steps to Reproduce

      1. Navigate to the 'Issues' view for a software project with an Epic
      2. Select the 'Epic' from the issues list so that the issues is previewed to the right of the screen
      3. Click on the '+' to open the Create issue in epic : pop up dialog
      4. Fill in the required fields and click 'Create'

      Expected Results

      • The 'Epic Link' field is populated; and
      • The issue is created

      Actual Results

      The error Epic with key '' does not exist appears and the issue cannot be created.

      Workaround

      This does not occur when the 'create issue in epic' happens when the issue is opened outside the preview screen, so there are a few options:

      1. Search for the Epic issue (ICT-438 in the screenshot) to open the browse issue screen and create the 'issue in epic' from there.
      2. Click on the Issue Link on the Preview window to open the issue and create the 'issue in epic' from there.

        1. Screen Shot 2016-03-22 at 11.17.20 am.png
          Screen Shot 2016-03-22 at 11.17.20 am.png
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        2. Screen Shot 2016-03-22 at 11.17.01 am.png
          Screen Shot 2016-03-22 at 11.17.01 am.png
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        3. Screen Shot 2016-03-22 at 11.16.51 am.png
          Screen Shot 2016-03-22 at 11.16.51 am.png
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        4. click link 2.png
          click link 2.png
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        5. click link 1.png
          click link 1.png
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        6. browse search 2.png
          browse search 2.png
          102 kB
        7. browse search 1.png
          browse search 1.png
          60 kB

              Assignee:
              Kiran (Inactive)
              Reporter:
              Mel Paisley (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: