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Type:
Bug
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Resolution: Timed out
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Priority:
Medium
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Component/s: None
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9
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Severity 2 - Major
Summary
When attempting to synchronise with a GitHub Enterprise account, a server-side exception was thrown. The DVCS plugin has not stopped attempting to synchronise within the client (ie Chrome) ever since. This affects multiple repositories in the account.
Environment
- DVCS plugin integrated with GitHub Enterprise.
- GitHub Enterprise server cannot be accessed.
Steps to Reproduce
- Setup DVCS to integrate with GitHub Enterprise.
- Alter the environment in such a way that an IOException will be thrown when trying to connect to it.
- Synchronise the repository.
Expected Results
The repository fails as per sync failed.jpg
.
Actual Results
The sync continues perpetually as per infinite sync.jpg
and the network tools displays this in been going a while.jpg
. The below exception was thrown:
2016-08-03 12:57:14,599 http-nio-6989-exec-22 ERROR superadmin 777x3437x1 1q9iesm 172.22.48.175 /rest/bitbucket/1.0/repository/2069/softsync [c.a.j.p.d.sync.impl.DefaultSynchronizer] Could not retrieve list of branchescom.atlassian.jira.plugins.dvcs.exception.SourceControlException: Could not retrieve list of branches
at com.atlassian.jira.plugins.dvcs.spi.github.GithubCommunicator.getBranches(GithubCommunicator.java:624)
at com.atlassian.jira.plugins.dvcs.spi.github.GithubCommunicator.startSynchronisation(GithubCommunicator.java:692)
at com.atlassian.jira.plugins.dvcs.service.remote.CachingCommunicator.startSynchronisation(CachingCommunicator.java:208)
at com.atlassian.jira.plugins.dvcs.sync.impl.DefaultSynchronizer.doSync(DefaultSynchronizer.java:176)
at com.atlassian.jira.plugins.dvcs.service.RepositoryServiceImpl.doSync(RepositoryServiceImpl.java:519)
at com.atlassian.jira.plugins.dvcs.service.RepositoryServiceImpl.sync(RepositoryServiceImpl.java:430)
at com.atlassian.jira.plugins.dvcs.rest.RootResource.startRepositorySoftSync(RootResource.java:233)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 19 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 86 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 74 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.UnknownHostException: git.example.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1105)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:999)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1513)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1441)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:338)
at org.eclipse.egit.github.core.client.GitHubClient.get(GitHubClient.java:733)
at org.eclipse.egit.github.core.client.PageIterator.next(PageIterator.java:173)
at org.eclipse.egit.github.core.service.GitHubService.getAll(GitHubService.java:151)
at org.eclipse.egit.github.core.service.GitHubService.getAll(GitHubService.java:135)
at org.eclipse.egit.github.core.service.RepositoryService.getBranches(RepositoryService.java:785)
at com.atlassian.jira.plugins.dvcs.spi.github.GithubCommunicator.getBranches(GithubCommunicator.java:588)
... 214 more
Notes
Querying the endpoint for the failing repo, /rest/bitbucket/1.0/repository/2068, shows us the sync has failed, however it seems the client is not accessing that endpoint for some reason:
{
"id": 2068,
"organizationId": 43,
"dvcsType": "githube",
"slug": "auto-regression",
"name": "auto-regression",
"lastCommitDate": 1469107962000,
"linked": true,
"deleted": false,
"smartcommitsEnabled": true,
"lastActivityDate": 1469107962000,
"repositoryUrl": "https://git.example.com/captainplanet/auto-regression",
"fork": false,
"sync": {
"finished": false,
"changesetCount": 0,
"jiraCount": 0,
"pullRequestActivityCount": 0,
"synchroErrorCount": 0,
"startTime": 1470193734482,
"error": "Error during sync. See server logs.",
"flightTimeMs": 0,
"numRequests": 0,
"smartCommitErrors": [
],
"softsync": true,
"webHookSync": false,
"warning": false
}
}
- is related to
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- Closed
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