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Bug
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Resolution: Answered
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Medium
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None
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None
This issue has occurred a few times, and it's very devious. It can be very hard to impossible to diagnose by the project admins, and it's caused by a very simple error. Here's how it happens:
- User 1 is project admin in project A, but not in project B. He doesn't even have Browse Issues rights, so project B and its issues are essentially invisible
- User 2 is project admin in project B, but not on project A
- User 1 uses a Scrum board and starts a sprint
- User 2 reports an issue in project B. That issue's Create screen contains the Sprint field, but User 2 makes a mistakes: He manually types in the wrong sprint, and inadvertantly add that new issue to the sprint for project A
- User 1 attempts to close his sprint, but is met with a problem: He's not admin of project B. Since he doesn't even have Browse Issue rights, he's not allowed to see the name of the project this intruder issue belongs to.
- User 1 is smart and goes in Issues and filters for issues belonging to his sprint, but since he has no Browse Issues rights, he doesn't see the issue that's out of place.
- At this point, a JIRA admin has to get involved and must track down the problem. User 1 could not have found the problem, and user 2 couldn't have known about it until he was closing his own sprint and noticed the absence of an issue there.
If user 1 had been project admin on project B as well, the sprint would have closed without errors, but this would have been a worse outcome. User 2 would have had an issue disappear from his backlog because it would be part of a closed sprint, and user 1 would have weird sprint reports.
I see how this would be tricky to prevent. You would need a condition that "only issues that pass the filter for the board that created the sprint can be added to a sprint". Still, this seems like a huge problem area.
- relates to
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JSWCLOUD-10805 Ability to restrict the sprints shown in the 'Sprint Field'
- Closed
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JSWCLOUD-23196 Jira Cloud: Ability to restrict the sprints shown in the 'Sprint Field'
- Gathering Interest