Uploaded image for project: 'JIRA Software Cloud'
  1. JIRA Software Cloud
  2. JSWCLOUD-15819

Board - Link To Tickets Not Working

    XMLWordPrintable

    Details

    • Support reference count:
      4
    • Symptom Severity:
      Severity 3 - Minor
    • Current Status:
      Hide
      Atlassian Status as at January 2017

      Recent changes to the Agile board cards were made 15 December 2016. Read more about the new design of JIRA Software issue cards.

      Please note the link to View Issue (full issue view) is still available as right-click (control/command click) from the issue key on the card, only the presentation has changed (blue + underline to grey) - it still functions as a link.

      In the first week of January 2017 we shipped improvements to the issue key colour (now darker) and the cursor when hovering the issue key (shows pointer). As noted before the functionality to open an issue in a new tab or window was not removed from the cards but it may not have been clear it was still available. We hope these changes will assist with that issue.

      This issue will track suggestions related to the issue key and linking changes, the related issue
      https://jira.atlassian.com/browse/JSW-15331 will be used for more general suggestions related to the card changes.

      We have now shipped fixes for improved card display for narrower widths including a much improved display of the issue key. This includes a bug with issue keys disappearing which occurs when column widths are narrow due to either a higher number of columns and/or a narrow browser viewport - tracked by JSW-15356 .

      Kind regards,
      Martin
      JIRA Software

      Show
      Atlassian Status as at January 2017 Recent changes to the Agile board cards were made 15 December 2016. Read more about the new design of JIRA Software issue cards . Please note the link to View Issue (full issue view) is still available as right-click (control/command click) from the issue key on the card, only the presentation has changed (blue + underline to grey) - it still functions as a link. In the first week of January 2017 we shipped improvements to the issue key colour (now darker) and the cursor when hovering the issue key (shows pointer). As noted before the functionality to open an issue in a new tab or window was not removed from the cards but it may not have been clear it was still available. We hope these changes will assist with that issue. This issue will track suggestions related to the issue key and linking changes, the related issue https://jira.atlassian.com/browse/JSW-15331 will be used for more general suggestions related to the card changes. We have now shipped fixes for improved card display for narrower widths including a much improved display of the issue key. This includes a bug with issue keys disappearing which occurs when column widths are narrow due to either a higher number of columns and/or a narrow browser viewport - tracked by JSW-15356 . Kind regards, Martin JIRA Software

      Description

      Summary

      The Issue Key on boards is being greyed out.

      Steps to reproduce

      1. Access Kanban board with issues

      Expected Behaviour

      The Issue Key on the cards should be clickable.

      Actual Result

      The issue key is greyed out.

      Note

      This happens on both Kanban and Software board.

      Workaround

      Use cmd+click or ctrl+click on the tickets to open them in new tab.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              mjopson Martin Jopson
              Reporter:
              cteh Chiou Ting Teh
              Votes:
              10 Vote for this issue
              Watchers:
              20 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: