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  1. Jira Service Management Data Center
  2. JSDSERVER-983

Ability to modify the footer of notification sent to customers

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an admin, I would like to modify the footer of emails sent to customers.

      The current footer:

      This message is automatically generated by JIRA Service Desk.
If you think it was sent incorrectly, please contact your JIRA administrators.
For more information on JIRA Service Desk, see: http://www.atlassian.com/software/jira/service-desk

      I want to change this message to one of my own.

            [JSDSERVER-983] Ability to modify the footer of notification sent to customers

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011460 ] New: JAC Suggestion Workflow 3 [ 3648912 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664315 ] New: JAC Suggestion Workflow [ 3011460 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324452 ] New: Confluence Workflow - Public Facing v4 [ 2664315 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053509 ] New: JSD Suggestion Workflow - TEMP [ 2324452 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048634 ] New: JSD Suggestion Workflow [ 2053509 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279376 ] New: JSD Suggestion Workflow - TEMP [ 2048634 ]
            jonah (Inactive) made changes -
            Description Original: As an admin, I would like to modify the footer of emails sent to customers.

            The current footer:
            {noformat}
            This message is automatically generated by JIRA Service Desk.
            If you think it was sent incorrectly, please contact your JIRA administrators.
            For more information on JIRA Service Desk, see: http://www.atlassian.com/software/jira/service-desk
            {noformat}

            I want to change this message to one of my own.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-983].
              {panel}

            As an admin, I would like to modify the footer of emails sent to customers.

            The current footer:
            {noformat}
            This message is automatically generated by JIRA Service Desk.
            If you think it was sent incorrectly, please contact your JIRA administrators.
            For more information on JIRA Service Desk, see: http://www.atlassian.com/software/jira/service-desk
            {noformat}

            I want to change this message to one of my own.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-983 [ JSDCLOUD-983 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 752870 ] New: JSD Suggestion Workflow [ 1279376 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            lingbo (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              tevans Tim Evans (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: