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  1. Jira Service Management Data Center
  2. JSDSERVER-922

Enable a single Service Desk to cover multiple projects

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    • Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, the behavior of Service Desk is such that one Service Desk can only be enabled for one project.

      However, for users that have a high amount of projects (sometimes in the hundreds), it can be a very tedious and daunting task to enable Service Desk for all of those projects.

      It wold be much easier for the users if a single Service Desk can cover multiple projects (for example, if we can choose which projects we want the Service Desk to be enabled for, but this time we can choose multiple ones).

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          Suggestion - JSDCLOUD-922 Enable a single Service Desk to cover multiple projects

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              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
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