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Jira Service Management Data Center
JSDSERVER-904
Not all emails processed by mail handler
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Details
Type:
Bug
Resolution:
Fixed
Priority:
Medium
Fix Version/s:
2.0.4
,
2.1-OD-04
Affects Version/s:
2.0.2
Component/s:
Email - Incoming
Labels:
affects-server
jsd-inc-mail
Bug Fix Policy:
View Atlassian Server bug fix policy
Description
Steps to reproduce
Install Service Desk 2 (my version is 2.0.2)
Configure mail handler through
Service Desk > Settigns > Email settings > Turn it on
Once successfully created, send multiple emails one after another immediately
In my testing, I sent 4-6 emails immediately after each other
Expected Results
All emails created as request in Service Desk
Actual Results
Some emails will be left un-read in the mailbox
Not created as request
Notes
Not able to consistently reproduce
Seems to be easier to reproduce when the inbox have more mails
Tested with Gmail
Attachments
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mentioned in
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relates to
SHER-182
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Activity
People
Assignee:
Duc Anh Dao (Inactive)
Reporter:
Yit Wei
Votes:
6
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Watchers:
14
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Dates
Created:
03/Oct/2014 3:44 PM
Updated:
27/Mar/2019 5:47 AM
Resolved:
03/Nov/2014 1:44 AM
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