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  1. Jira Service Management Data Center
  2. JSDSERVER-8633

Ability to Disable Attachments in Email Notifications

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Email - Outgoing
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Due to customer adding screenshots to requests that may contain PHI/PII, we cannot allow these screenshots to be transmitted via the automated email notifications to watchers/assignees. 

      An admin function to toggle the option to remove the attachment thumbnail from all email notifications would be very useful to remain in compliance. 

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            [JSDSERVER-8633] Ability to Disable Attachments in Email Notifications

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              Unassigned Unassigned
              9debdae669ca Ryan Baker
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                Created:
                Updated: