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  1. Jira Service Management Data Center
  2. JSDSERVER-8546

Translations and workarounds

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Use case

      Translate objects' name so that when customers select objects in the Customer Portal, they could see the objects in their profile language or preferable language

      Suggestion

      Have different attributes for the attribute value in different languages and allow these attributes to be used as the label in Customer Portal.

      • For example, there are different attributes for Name in English, Dutch and Polish. When customer clicks on the field to choose an object(s) from the drop down, show the attribute(s) as configured by the admin

              Unassigned Unassigned
              da0dd4439f59 Alex Cooksey (Inactive)
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