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  1. Jira Service Management Data Center
  2. JSDSERVER-8521

Allow Insight Readonly custom field to be multi-valued

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      In the situation where Object A references Object B which references Object C, on a Jira issue with a field that references Object A, we want to display an attribute from Attribute C.

      Using dot notation is not an available solution – see https://jira.atlassian.com/browse/JSDSERVER-8520

      To solve this problem, we

      1. Created Insight custom field FieldA to hold one or more objects of ObjectType A.
      2. Created Insight Readonly field FieldC that
        1. Has a Filter Scope for ObjectType C
        2. Has a Filter Assign Scope that assigns value based on contents of Field A

      The results:

      1. If FieldA had one value, FieldC showed the proper object
      2. If FieldA had more than one object, FieldC could not render.

       

      Desired result: FieldC can be multi-valued to match all values in FieldA.

            [JSDSERVER-8521] Allow Insight Readonly custom field to be multi-valued

            Joseph Chung Yin added a comment -

            Is there any update/movement on this ask?

            Best, Joseph

            Joseph Chung Yin added a comment - Is there any update/movement on this ask? Best, Joseph

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