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  1. Jira Service Management Data Center
  2. JSDSERVER-8515

Manageable ajax timeouts across all Jira family products

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    • Suggestion
    • Resolution: Unresolved
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    • Customer Portal
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    Description

      Hi!

      At the moment, we observed at the moment,
      we can't manage ajax timeout for Jira Service Desk portal.
      Because customer portal used for our customers many times, but sometimes our customers see a error.
      JS in announcement banner does not work for service portal, 

      AJS.$.ajaxSetup()['timeout']

      from that KB.
      https://confluence.atlassian.com/jirakb/how-to-change-the-default-ajax-timeout-in-jira-server-824345485.html

      Could you, please, share a some property to adjust ajax timeout across all Jira products?

      Cheers,
      Gonchik Tsymzhitov

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            Unassigned Unassigned
            4555db5a5f8f Gonchik Tsymzhitov
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              Updated:

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