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  1. Jira Service Management Data Center
  2. JSDSERVER-8512

Discovery Scan imported and not showing a reference from a VM to the Hypervisor hosting it

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • 3.1.2
    • Mindville - Pre Bundled
    • Assets Discovery
    • None

      Issue Summary

      Insight Discovery seems to be unable to get the VM's IP address from the HyperV

      Steps to Reproduce

      1. Have VMs configured in a HyperV SW (e.g. VM1, VM2).
      2. Set up the Discovery tool to scan a single IP of the Host running as Hyper V (HVHost)
      3. In the Common Tab, Make sure to uncheck "Delete VM Guests" and check "Try VM Guest Scan"
      4. Execute a Scan and import the results into Insight

      Expected Results

      The Scan is imported, with 3 Hosts Created:
      HVHost, VM1, VM2
      Where VM1, VM2 are showing HVHost as a reference in their Hypervisor attribute

      VM Guest Objects are created for VM1, VM2

      Actual Results

      Only HVHost object is created.
      VM Guest Objects are created for VM1, VM2 with reference to the HyperV but NO Network Interface

      ...
      

      Workaround

      Include the VM's IP Addresses in the Scan Settings in addition to the HVHost IP Address - so that the VMs will be scanned as any other Host.
      This will create a Host Object for each VM - flagged as Virtual, but will not show the HyperV on them

            [JSDSERVER-8512] Discovery Scan imported and not showing a reference from a VM to the Hypervisor hosting it

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              Unassigned Unassigned
              8cdc82c96fd5 Yinon Negev
              Affected customers:
              2 This affects my team
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                Created:
                Updated:
                Resolved: