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  1. Jira Service Management Data Center
  2. JSDSERVER-8486

When Enable CDN, Error: DOMException: Failed to read the 'rules' property from 'CSSStyleSheet'

      Issue Summary

      When you enable CDN on Jira DC, and agent tried to add a comment, it shows 2 comment box and unable to add the comment.

      Steps to Reproduce

      1. Enable CDN functionality for Jira DC
      2. login to Jira and open a Ticket in View Screen
      3. When an agent tries to add a comment on an Issue

      Expected Results

      Agent should be able to comment on the Issue successfully

      Actual Results

      2 Comment boxes are shown and the agent is not able to enter the comment

      The below exception is thrown in the Browser Console log:

      DOMException: Failed to read the 'rules' property from 'CSSStyleSheet': Cannot access rules
          at https://localhost:1443/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-k4718r/819000/12zn3u6/9.0.13/_/download/resources/com.riadalabs.jira.plugins.insight:rlabs-js-bundle/insight-future-frontend-batch.js:165:655537
          at Array.filter (<anonymous>)
      

      Workaround

      No workaround available

          Form Name

            [JSDSERVER-8486] When Enable CDN, Error: DOMException: Failed to read the 'rules' property from 'CSSStyleSheet'

              Unassigned Unassigned
              072fabfd41a3 Shreekesh Mohan
              Affected customers:
              3 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: