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  1. Jira Service Management Data Center
  2. JSDSERVER-8486

When Enable CDN, Error: DOMException: Failed to read the 'rules' property from 'CSSStyleSheet'

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      Issue Summary

      When you enable CDN on Jira DC, and agent tried to add a comment, it shows 2 comment box and unable to add the comment.

      Steps to Reproduce

      1. Enable CDN functionality for Jira DC
      2. login to Jira and open a Ticket in View Screen
      3. When an agent tries to add a comment on an Issue

      Expected Results

      Agent should be able to comment on the Issue successfully

      Actual Results

      2 Comment boxes are shown and the agent is not able to enter the comment

      The below exception is thrown in the Browser Console log:

      DOMException: Failed to read the 'rules' property from 'CSSStyleSheet': Cannot access rules
    at https://localhost:1443/jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-k4718r/819000/12zn3u6/9.0.13/_/download/resources/com.riadalabs.jira.plugins.insight:rlabs-js-bundle/insight-future-frontend-batch.js:165:655537
    at Array.filter (<anonymous>)

      Workaround

      No workaround available

          Form Name

            [JSDSERVER-8486] When Enable CDN, Error: DOMException: Failed to read the 'rules' property from 'CSSStyleSheet'

            server-jirasync-bot made changes -
            Fix Version/s New: 4.19.0 [ 96190 ]

            Oliver Straesser added a comment -

            In which version it's fixed?

            Oliver Straesser added a comment - In which version it's fixed?
            server-jirasync-bot made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Shreekesh Mohan made changes -
            Remote Link New: This issue links to "Linked to Bug (Web Link)" [ 567188 ]
            Shreekesh Mohan made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            Shreekesh Mohan created issue -

              Unassigned Unassigned
              072fabfd41a3 Shreekesh Mohan
              Affected customers:
              3 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: