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  1. Jira Service Management Data Center
  2. JSDSERVER-8412

Insight - Enhance the Rich Editor Text in Text Area attributes and comment fields

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      Issue Summary

      Currently, Insight is using two different Rich Text Editors for Text Area fields.

      When access via Object Schema Main Page, with fewer options:

       

      And another one, with more options, when accessed via Object View:

      !

      Steps to Reproduce

      1. Access Insight Asset Management;
      2. On the main page, navigate through the objects and try to add a comment in an asset, or during the creation of an asset, use a text area field to include any information. 

      Expected Results

      See the same complete Rich Text Editor when accessing any Text Area field while using Insight.

      Actual Results

      Text Area fields when accessed via Object Schema main page has fewer options in the Rich Text Editor.

      Workaround

      Go to the Object View page to add a comment or edit any Text Area Attribute.

            [JSDSERVER-8412] Insight - Enhance the Rich Editor Text in Text Area attributes and comment fields

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              Unassigned Unassigned
              e92f396700a6 Henrique Girardi (Inactive)
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                Created:
                Updated: