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  1. Jira Service Management Data Center
  2. JSDSERVER-817

Closing Issues - Customer

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      Hi,

      I would like a customer to be able to close their issues if them deem it necessary if the issue is resolved.

      I have tried every way of enabling this and I'm not having much luck!

      Is there something I'm missing, i.e does the customer need to be agent? Which is definitely not what we want...

      Thanks
      Darren

            [JSDSERVER-817] Closing Issues - Customer

            Martin Howell made changes -
            Link New: This issue duplicates JSDSERVER-12592 [ JSDSERVER-12592 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304124 ] New: JAC Bug Workflow v3 [ 3125201 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058087 ] New: JSD Bug Workflow v5 - TEMP [ 2304124 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055609 ] New: JSD Bug Workflow v5 [ 2058087 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955438 ] New: JSD Bug Workflow v5 - TEMP [ 2055609 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615193 ] New: JSD Bug Workflow v5 [ 1955438 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602500 ] New: JSD Bug Workflow v4 [ 1615193 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Customer Transitions [ 44402 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398622 ] New: JSD Bug Workflow v2 [ 1602500 ]

              Unassigned Unassigned
              4a5ad1aa092a Darren Pegg
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: