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Bug
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Resolution: Duplicate
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Low
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None
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2.0.2
Hi,
I would like a customer to be able to close their issues if them deem it necessary if the issue is resolved.
I have tried every way of enabling this and I'm not having much luck!
Is there something I'm missing, i.e does the customer need to be agent? Which is definitely not what we want...
Thanks
Darren
- duplicates
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JSDSERVER-40 Buttons for workflow transitions on Customer Portal
- Closed
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JSDSERVER-12592 Buttons for workflow transitions on Customer Portal
- Gathering Interest