Details
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Bug
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Resolution: Fixed
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Low
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2.0.2
Description
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Summary
I got error message when setting email channel (detail in attachment)
"BYE JavaMail Exception: java.net.SocketTimeoutException: Read timed out"
This issue happens because of the short connection timeout expectation.
Attachments
Issue Links
- is related to
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JSDSERVER-6557 Allow configuring the timeout for Service Desk mail handlers
- Gathering Interest
- relates to
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JSDCLOUD-793 Increase timeout for connecting to mail server
- Closed
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SHER-160 Loading...