Increase timeout for connecting to mail server

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Summary

      I got error message when setting email channel (detail in attachment)

      "BYE JavaMail Exception: java.net.SocketTimeoutException: Read timed out"

      This issue happens because of the short connection timeout expectation.

        1. Screen Shot 2014-09-15 at 11.25.57 AM.png
          Screen Shot 2014-09-15 at 11.25.57 AM.png
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        2. image-2017-04-27-16-33-34-920.png
          image-2017-04-27-16-33-34-920.png
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            Assignee:
            Unassigned
            Reporter:
            Nga Lai (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            38 Start watching this issue

              Created:
              Updated:
              Resolved: