Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7932

Sort Order by Attribute to apply to View and Edit screens of JIRA Issue

XMLWordPrintable

    • 3
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      The Insight Custom Field Configuration "Order by" setting is only applying to the picker view of that Custom Field.When saving the JIRA issue the objects selected in the Custom Field will be ordered alphabetically regardless of the "order by" config of the Custom Field.I would like that the both Edit and View Screens will respect the config setting "order by". 

            [JSDSERVER-7932] Sort Order by Attribute to apply to View and Edit screens of JIRA Issue

            Karen Thomas added a comment -

            Jira seems to sort the objects based on their ID # and ignores any "ORDER BY"; please make this a priority

            Karen Thomas added a comment - Jira seems to sort the objects based on their ID # and ignores any "ORDER BY"; please make this a priority

            Lars Melker added a comment -

            Hi,

            Had done testing on this issue!

            It's look like this when I try this:  I order the select option attributes by the order I put it in the "Filter objects with attributes", like asset-attribute: Name, Info.

            Start to put in "Name" first and after that "Info":

            • In JSM version 5.5.0 and lower; after I done, I reload the page and the attributes it's stick the same order you put it in. (Name, Info)
            • In JSM version 5.6.0 to 9.8.1; after I done, I reload the page and the attributes is in alphabetically order. (Info, Name)

            So, is it possible to do as Alex Cooksey says in a later version of JSM?

            Lars Melker added a comment - Hi, Had done testing on this issue! It's look like this when I try this:  I order the select option attributes by the order I put it in the "Filter objects with attributes", like asset-attribute: Name, Info. Start to put in "Name" first and after that "Info": In JSM version 5.5.0 and lower ; after I done, I reload the page and the attributes it's stick the same order you put it in. (Name, Info) In JSM version 5.6.0 to 9.8.1 ; after I done, I reload the page and the attributes is in alphabetically order. (Info, Name) So, is it possible to do as Alex Cooksey says in a later version of JSM ?

            Javier Martinez Caballero added a comment -

            Hi.

            Could you please open it for the Jira Cloud version??

            Kind regards.

            Javier Martinez Caballero added a comment - Hi. Could you please open it for the Jira Cloud version?? Kind regards.

            Carla Ann K. Rowland added a comment -

            This feature is greatly needed; I have customers that utilize Assets (Insight) tool greatly!

             

            Carla Ann K. Rowland added a comment - This feature is greatly needed; I have customers that utilize Assets (Insight) tool greatly!  

            Chris Rogers added a comment -

            +1

            Chris Rogers added a comment - +1

              Unassigned Unassigned
              da0dd4439f59 Alex Cooksey
              Votes:
              52 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated: