Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-784

The per-issue EDIT permission in bulk-edit is slowed down by SD's pluggable permission

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      We are seeing 3-4 minute load times of the BulkEditDetails.jspa page when editing 1000 issues. This is the page after you choose the "Edit" operation in step 3.

      See screenshot of newrelic trace. 60% of the page load is spent doing permission checks, of which about 40% of that is spent in SD. Obviously this per-issue check is always going to be a little slow.

        1. nr.jpg
          nr.jpg
          1.15 MB

          Form Name

            [JSDSERVER-784] The per-issue EDIT permission in bulk-edit is slowed down by SD's pluggable permission

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304206 ] New: JAC Bug Workflow v3 [ 3124990 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058179 ] New: JSD Bug Workflow v5 - TEMP [ 2304206 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055723 ] New: JSD Bug Workflow v5 [ 2058179 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956095 ] New: JSD Bug Workflow v5 - TEMP [ 2055723 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615142 ] New: JSD Bug Workflow v5 [ 1956095 ]
            jonah (Inactive) made changes -
            Description Original: We are seeing 3-4 minute load times of the BulkEditDetails.jspa page when editing 1000 issues. This is the page after you choose the "Edit" operation in step 3.

            See screenshot of newrelic trace. 60% of the page load is spent doing permission checks, of which about 40% of that is spent in SD. Obviously this per-issue check is always going to be a little slow.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-784].
              {panel}

            We are seeing 3-4 minute load times of the BulkEditDetails.jspa page when editing 1000 issues. This is the page after you choose the "Edit" operation in step 3.

            See screenshot of newrelic trace. 60% of the page load is spent doing permission checks, of which about 40% of that is spent in SD. Obviously this per-issue check is always going to be a little slow.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-784 [ JSDCLOUD-784 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602454 ] New: JSD Bug Workflow v4 [ 1615142 ]
            Marty (Inactive) made changes -
            Component/s New: Licensing & Permissions [ 44395 ]
            Component/s Original: Project Permissions [ 37590 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398551 ] New: JSD Bug Workflow v2 [ 1602454 ]

              Unassigned Unassigned
              mquail Matt Quail (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: