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  1. Jira Service Management Data Center
  2. JSDSERVER-782

need for Issue locking, now more than ever

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Lot's of people, like us, need issue locking, even before Service Desk was created. And every time, this wasn't important enough.
      Now with Service desk, this is ESSENTIAL!
      Even with the Who's looking plugin, time is lost because hard working people try to solve the same issues, as fast as they can. Collision is inevitable.
      So please, make this a priority.
      The same goes for setting different default Viewable by, groups. Essential when you need to keep comments internal.

      jan

            Unassigned Unassigned
            9cb130dade9f Jan Cornelissen
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