NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      • Login as admin
      • Try to promote a user to an agent
      • Promote agent dialog appears with an error
      • Observe the "Learn more" url
        More detail from the attached screenshot

          Form Name

            [JSDSERVER-780] Agent admin page - Learn more link is broken

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305422 ] New: JAC Bug Workflow v3 [ 3125875 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059388 ] New: JSD Bug Workflow v5 - TEMP [ 2305422 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056825 ] New: JSD Bug Workflow v5 [ 2059388 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956094 ] New: JSD Bug Workflow v5 - TEMP [ 2056825 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615091 ] New: JSD Bug Workflow v5 [ 1956094 ]
            jonah (Inactive) made changes -
            Description Original: - Login as admin
            - Try to promote a user to an agent
            - Promote agent dialog appears with an error
            - Observe the "Learn more" url
            More detail from the attached screenshot
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-780].
              {panel}

            - Login as admin
            - Try to promote a user to an agent
            - Promote agent dialog appears with an error
            - Observe the "Learn more" url
            More detail from the attached screenshot
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-780 [ JSDCLOUD-780 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602427 ] New: JSD Bug Workflow v4 [ 1615091 ]
            Marty (Inactive) made changes -
            Component/s New: Atlassian Account [ 35992 ]
            Component/s Original: User Management [ 32692 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398506 ] New: JSD Bug Workflow v2 [ 1602427 ]

              Unassigned Unassigned
              tbuiquang Thong Bui Quang (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: