Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7767

Provide an option to raise the number of results shown in the search when filling referenced objects or implement an object picker

    • 1
    • 5
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      At the moment when filling an attribute of type object (reference) and searching for the object to select, there is a limit of 25 referenced objects displayed.

      This make it very difficoult to find the wanted object, especially when there are large quantities of objects starting with the same word in the label.

      In those case, when there are more than 25 objects with same/similar label, then the only way to find the right object, is to type the entire label (or almost the entire label).

      This also mean that for objects referenced with very long name, the user would need to go out of the object being edited, find the other object that should be referenced, copy the name, then go back to the object edit and paste it in the field to find the object. 

      Please provide a way to raise the limit of 25 objects shown or provide an object picker (similar to the one in Assets custom field) in order for the user to perform an accurate search.

          Form Name

            [JSDSERVER-7767] Provide an option to raise the number of results shown in the search when filling referenced objects or implement an object picker

            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            SET Analytics Bot made changes -
            Support reference count New: 4
            Marc Dacanay made changes -
            Labels Original: affects-server insight-l New: affects-server insight-l ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 977395 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 2 New: 0
            Rostislav Pasechnikov (Inactive) made changes -
            Remote Link New: This issue links to "JSDSS-5385 (Bulldog)" [ 717704 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2

              Unassigned Unassigned
              da0dd4439f59 Alex Cooksey (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: