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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We have an object scheme with Customers and Contact. In the Customers we have many attributes like "Customer Number", Adress, Name 1, Name 2, Name 3, etc. The attribute Name 2 is the label.In the Contacts we have also some attributes and an attribute "object" with "Customers" to link the Contact to the Customer.When I view the Contact I can see the label of the Customer. Now I want to see some other attributes of the Customer because the Contact need them too. The following Customers attributes should be shown inside the Contact: * "Customer Number" * Adress * Name 1 * Name 2 (label) * Name 3This is important because I can select the Contacts and I when I export them into CSV I need the information (attributes) from the Customer. Otherwise I can´t use them to create Word-Documents with the Customer Adress and Customer Number.How can I achieve this?Actual when I search for Contact only the Contacts attributes will be exported to CSV and the Customer attributes are empty.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 1
              • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                We have an object scheme with Customers and Contact. In the Customers we have many attributes like "Customer Number", Adress, Name 1, Name 2, Name 3, etc. The attribute Name 2 is the label.In the Contacts we have also some attributes and an attribute "object" with "Customers" to link the Contact to the Customer.When I view the Contact I can see the label of the Customer. Now I want to see some other attributes of the Customer because the Contact need them too. The following Customers attributes should be shown inside the Contact: * "Customer Number" * Adress * Name 1 * Name 2 (label) * Name 3This is important because I can select the Contacts and I when I export them into CSV I need the information (attributes) from the Customer. Otherwise I can´t use them to create Word-Documents with the Customer Adress and Customer Number.How can I achieve this?Actual when I search for Contact only the Contacts attributes will be exported to CSV and the Customer attributes are empty.

                        Unassigned Unassigned
                        da0dd4439f59 Alex Cooksey
                        Votes:
                        1 Vote for this issue
                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:

                              Unassigned Unassigned
                              da0dd4439f59 Alex Cooksey
                              Votes:
                              1 Vote for this issue
                              Watchers:
                              1 Start watching this issue

                                Created:
                                Updated: