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  1. Jira Service Management Data Center
  2. JSDSERVER-7478

REST/Automation - Allow the user to send an API call to trigger an automation rule

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      UsecaseUser wishes to manually trigger a rule (override WHEN clause)h2. PrognosisCurrently, there is no way to trigger a rule manually to override the WHEN clause. This would be a FR for manual trigger of specific rules (they can be hidden also to Insight permission users?)h2. Suggested solutionThe REST api is the best case scenario to allow a user to trigger a specific rule. We can add info that the trigger factor was via user X (log the rule trigger).Would also be cool if we added the WHEN clause to be another rule   

            [JSDSERVER-7478] REST/Automation - Allow the user to send an API call to trigger an automation rule

            Marc Dacanay made changes -
            Labels Original: affects-server insight-m New: affects-server insight-m ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 977121 ]
            Alex Cooksey (Inactive) made changes -
            Labels New: affects-server insight-m
            Alex Cooksey (Inactive) created issue -

              Unassigned Unassigned
              da0dd4439f59 Alex Cooksey (Inactive)
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