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  1. Jira Service Management Data Center
  2. JSDSERVER-7471

Add an option in Import to append imported Objects to existing Objects in Referenced Attribute

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      I have a set of Object Referenced in an Object
      Attribute:Object:Name: BoxColor (referenced objects): Red, Yellow, Green

      I want to import more information to this object (e.g. from CSV), adding the colors Blue and Pink to the already existing values.
      Currently (8.3.0) importing the CSV will overwrite the existing 3 Color Objects with the 2 new ones.

      I would like the import to result as:
      Name: BoxColor (referenced objects): Red, Yellow, Green, Blue, Pink
      (without requiring Additional attributes and Automation rules...)

       

      Additionally, there should be no duplicate referenced objects.

            [JSDSERVER-7471] Add an option in Import to append imported Objects to existing Objects in Referenced Attribute

              Unassigned Unassigned
              da0dd4439f59 Alex Cooksey
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                Created:
                Updated: