Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7471

Add an option in Import to append imported Objects to existing Objects in Referenced Attribute

XMLWordPrintable

    • 0
    • 6
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      I have a set of Object Referenced in an Object
      Attribute:Object:Name: BoxColor (referenced objects): Red, Yellow, Green

      I want to import more information to this object (e.g. from CSV), adding the colors Blue and Pink to the already existing values.
      Currently (8.3.0) importing the CSV will overwrite the existing 3 Color Objects with the 2 new ones.

      I would like the import to result as:
      Name: BoxColor (referenced objects): Red, Yellow, Green, Blue, Pink
      (without requiring Additional attributes and Automation rules...)

       

      Additionally, there should be no duplicate referenced objects.

          Form Name

            [JSDSERVER-7471] Add an option in Import to append imported Objects to existing Objects in Referenced Attribute

            SET Analytics Bot made changes -
            Support reference count New: 6
            Marc Dacanay made changes -
            Labels Original: affects-server insight-m New: affects-server insight-m ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 977114 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            Jarrod Price (Inactive) made changes -
            Description Original: I have a set of Object Referenced in an Object
            Attribute:Object:Name: BoxColor (referenced objects): Red, Yellow, Green

            I want to import more information to this object (e.g. from CSV), adding the colors Blue and Pink to the already existing values.
            Currently (8.3.0) importing the CSV will overwrite the existing 3 Color Objects with the 2 new ones.

            I would like the import to result as:
            Name: BoxColor (referenced objects): Red, Yellow, Green, Blue, Pink
            (without requiring Additional attributes and Automation rules...)             		New: I have a set of Object Referenced in an Object
            Attribute:Object:Name: BoxColor (referenced objects): Red, Yellow, Green

            I want to import more information to this object (e.g. from CSV), adding the colors Blue and Pink to the already existing values.
            Currently (8.3.0) importing the CSV will overwrite the existing 3 Color Objects with the 2 new ones.

            I would like the import to result as:
            Name: BoxColor (referenced objects): Red, Yellow, Green, Blue, Pink
            (without requiring Additional attributes and Automation rules...)

             

            Additionally, there should be no duplicate referenced objects.
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1

              Unassigned Unassigned
              da0dd4439f59 Alex Cooksey
              Votes:
              11 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated: