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  1. Jira Service Management Data Center
  2. JSDSERVER-7372

The Clone option is not available in the new object view introduced since Insight 8.4

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.15.0, 4.16.0, Mindville - Pre Bundled
    • Assets - Core experiences

      Issue Summary

      The Clone option is not available in the new object view screen (originally reported as https://jira.mindville.com/browse/ICS-1811)

      Steps to Reproduce

      Compare the object view screen on Insight version before and after 8.4. This documentation explains about the new object view.

      Expected Results

      The Clone option an object is available on the new object view screen. The same option is available in the object view screen before Insight version 8.4

      Actual Results

      The Clone option is not available in the new object view screen

      Workaround

      Clone the object from the object list view

        1. image-2021-05-13-13-15-25-654.png
          79 kB
          Michelle Chin
        2. image-2021-05-13-13-16-49-129.png
          128 kB
          Michelle Chin
        3. image-2021-05-13-13-30-09-850.png
          54 kB
          Michelle Chin

              Unassigned Unassigned
              michin Michelle Chin (Inactive)
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                Created:
                Updated: