Details
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Suggestion
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Resolution: Won't Do
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None
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1
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Description
Hi everyone,
Thank you for your interest in this issue.
Insight Asset Management is bundled with Jira Service Management (JSM) as a core part of the product. We continue to deepen the integration of Insight with JSM and do not have plans to provide the ability to disable the feature.
Insight provides powerful asset and configuration management capabilities that lets you create and manage your IT and business assets, and interact with them through requests, incidents, changes, and more. Whether it’s hardware, software, or office equipment, you can see everything you own at a glance and categorise it in a clear way. These capabilities are a cornerstone of IT Service Management (ITSM), a market where we continue to see strong momentum.
We hope that you appreciate our candid and transparent communication. Please visit our product documentation to learn more about getting started with Insight.
Kind regards,
Charlie
Jira Service Management, Server & Data Center
Hey Team,
Greetings for the day, hope you are doing great..!!!
Customers would like to have an option in the GUI (manage apps) to disable the recently bundled plugins like Insight, Advanced Roadmaps for users if they don't prefer to use them.
Currently the option to disable these plugins is not available and hence the customers need to go through REST API based approach or database updates (pluginstate table) which needs manual intervention. Hence it will be great, if we can offer this flexibility to customers to choose whether they prefer to use these plugins (if not can disable in GUI itself).
Thank you for the help in advance.