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  1. Jira Service Management Data Center
  2. JSDSERVER-7313

Insight Object Graph View - to show references between visible objects

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      We have recently added a bugfix to the Graph View, not respecting the Reference Depth (JSDSERVER-7182) - which works as expected, however, it changed the earlier behaviour of the Graph View:
      When Reference Depth = 1, the object graph view should show any inbound / outbound references and objects for the selected objects - this works fine.

      In older versions of Insight - when objects visible in the graph had references between them - these references will be visualized as well, with no additional action - even as these are "2 references deep" .

      Current behavior in Insight 8.7.9:

      Desired behavior:

      Workaround:

      Either double click any of the referenced objects to show their respective 1st level references, or, set Reference Deep to 2.

      Both these options though - may show even more objects, which may not be required. (can be filtered out by unchecking their respective RefType - if applicable)

       These options, however, may add multiple Objects to the Graph view, making it impossible to view...

       

        1. image-2021-04-21-10-43-25-237.png
          50 kB
          Yinon Negev
        2. image-2021-04-21-10-42-52-650.png
          38 kB
          Yinon Negev

              Unassigned Unassigned
              8cdc82c96fd5 Yinon Negev
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                Created:
                Updated: