Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7251

`InsightPersistedIndexManager Unable to read objects from file` exceptions

XMLWordPrintable

      Issue Summary

      During 'Install Server version of JSW (pre-Carebear version) Ec2 info with yaml content' step

      Steps to Reproduce

      -

      Expected Results

      -

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      `2020-12-08 04:08:08,900+0000 InsightLauncherThread ERROR anonymous [i.r.i.index.model.InsightPersistedIndexManager] Unable to read objects from file D:\jira-home\caches\insight_indexes\objectschema
java.io.EOFException: Stream ended prematurely`

      Workaround

      -

            [JSDSERVER-7251] `InsightPersistedIndexManager Unable to read objects from file` exceptions

            Benjamin Suess made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Benjamin Suess made changes -
            Status Original: Long Term Backlog [ 12073 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Jarrod Price (Inactive) made changes -
            Remote Link Original: This issue links to "JSDS-7855 (JIRA Server (Bulldog))" [ 543056 ] New: This issue links to "JSMDC-7855 (JIRA Server (Bulldog))" [ 543056 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Divyanshi made changes -
            Labels New: insight-dc-bug
            Puya Alemirad (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Bastiaan Jansen (Inactive) made changes -
            Remote Link New: This issue links to "JSDS-7855 (JIRA Server (Bulldog))" [ 543056 ]
            Bastiaan Jansen (Inactive) created issue -

              Unassigned Unassigned
              bjansen Bastiaan Jansen (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: