• 11
    • 9
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      While setting up Insight JSON import only basic authentication is supported.

      It would be very helpful to allow/implement API token authentication as an additional option.

          Form Name

            [JSDSERVER-7236] allow using API token authentication in Insight JSON importer settings

            SET Analytics Bot made changes -
            Support reference count New: 9
            SET Analytics Bot made changes -
            UIS Original: 5 New: 11

            In order to use Assets imports, we have to allow Basic auth on API calls, which goes against Atlassian's own guidlines:

            On the "Authentication methods" page of Jira itself:

            But also here: Basic auth for REST APIs

            JSM and Assets are both aimed at enterprise customers, basic auth just won't cut it anymore for these kinds of customers (me included).

            Atlassian went through the trouble of creating PAT's specifically to stop the use of Basic Auth... Allow us to use it!

            Going the extra mile and allowing OAuth or User-context tokens would be fantastic, but already allowing simple api keys / bearer tokens would be a fantastic start!

             

            Gaëtan Mougel added a comment - In order to use Assets imports, we have to allow Basic auth on API calls, which goes against Atlassian's own guidlines: On the "Authentication methods" page of Jira itself: But also here: Basic auth for REST APIs JSM and Assets are both aimed at enterprise customers, basic auth just won't cut it anymore for these kinds of customers (me included). Atlassian went through the trouble of creating PAT's specifically to stop the use of Basic Auth... Allow us to use it! Going the extra mile and allowing OAuth or User-context tokens would be fantastic, but already allowing simple api keys / bearer tokens would be a fantastic start!  

            Any ETA on this?

            Ruben Meichsner added a comment - Any ETA on this?

            DG added a comment -

            +1

            DG added a comment - +1
            SET Analytics Bot made changes -
            UIS Original: 4 New: 5
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976976 ]
            SET Analytics Bot made changes -
            UIS Original: 9 New: 4
            SET Analytics Bot made changes -
            UIS Original: 13 New: 9

              Unassigned Unassigned
              tmarchionni@atlassian.com Tiziana Marchionni
              Votes:
              30 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated: