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  1. Jira Service Management Data Center
  2. JSDSERVER-7217

Translated Insight Fields don't show properly on JSD issue

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      Issue Summary

      When using Language Support for JSD fields, the Insight CF do not show up as translated on the JSD issue view.

      Steps to Reproduce

      1. Create an Insight CF
      2. Go to Project Settings, assign to an Request Type
      3. Go to Language Support and create a translation for the Insight CF
      4. Log in to Customer Portal for the given Language.
      5. Create a JSD issue (note that here it is translated). Click Create

      Expected Results

      Insight CF shows as translated on the JSD issue view.

      Actual Results

       

      Insight CF shows as the original language on the JSD issue view.

       

      Workaround

      No workaround at the moment

            [JSDSERVER-7217] Translated Insight Fields don't show properly on JSD issue

            Satej Mirpagar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Benjamin Suess made changes -
            Fix Version/s New: 5.16.0 [ 107596 ]
            Benjamin Suess made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            Benjamin Suess made changes -
            Assignee New: Benjamin Suess [ c8bcca445054 ]
            server-jirasync-bot made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            server-jirasync-bot made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Benjamin Suess made changes -
            Status Original: Long Term Backlog [ 12073 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1

              c8bcca445054 Benjamin Suess
              66737abbdc6a Joseph Oksenhendler (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: